AI Solutions for Healthcare Operations
Our specialized voice agents automate critical tasks, freeing up your team and improving patient experiences.
Voice AI That Solves Real Challenges
Marvel AI's AI platform helps healthcare teams minimize friction with lifelike AI agents that make real phone calls, analyze every interaction, and improve the bottom line.
Each of our solutions is designed to address specific operational challenges in healthcare, from insurance verification to patient follow-ups and collections.
Click to hear Bella, our AI Benefits Eligibility Specialist
Benefits Eligibility & Enrollment
Bella clarifies VA or TRICARE coverage, walks new users through enrollment steps, and updates dependent info without a live agent, streamlining the benefits process for military families.
- VA and TRICARE benefits verification and coverage clarification
- Guided enrollment support for new veterans and military families
- Automated dependent information updates and changes
Claims Status & Billing Inquiries
Chloe automates claim status updates and billing inquiries for VA and military healthcare, reducing administrative burden on staff and providing instant information to veterans and their families.
- 24/7 automated claim status checks for VA and military healthcare
- Detailed status reporting and billing inquiry resolution
- Immediate flagging of problematic claims for staff attention
Click to hear Chloe, our AI Claims Specialist
Click to hear Paige, our AI Prior Auth Specialist
Prior Authorization
Paige automates prior-auth and community-care referral calls between VA/DoD providers and payors, shrinking approval bottlenecks and accelerating treatment approvals for veterans.
- Automates calls between VA/DoD providers and insurance payors
- Manages community-care referral authorization processes
- Shrinks approval bottlenecks for veteran healthcare access
Post-Discharge Follow-Up
Dara checks on patients after discharge, captures outcomes data, and escalates red flags to clinicians—preventing avoidable readmissions and ensuring quality care for veterans.
- Automated post-discharge check-in calls for veterans
- Systematic outcomes data capture and reporting
- Red flag escalation to prevent avoidable readmissions
Click to hear Fiona, our AI Follow-up Specialist
Click to hear Camryn, our AI Collections Specialist
Accounts Management
Camryn manages outstanding balances professionally with timely, compliant payment reminders and calls, helping VA and military healthcare facilities maintain positive relationships with veteran families while collecting necessary payments.
- Professional and compliant payment reminders for veterans
- Sensitive payment plan options for military families
- Secure payment collection with government compliance
Appointment Scheduling & Reminders
Ally books, confirms, or reschedules visits at VA and military facilities 24/7, cutting hold times and no-shows while providing convenient scheduling access for veterans and their families.
- 24/7 appointment scheduling for VA and military facilities
- Automated reminders and confirmations to reduce no-shows
- Integration with government healthcare scheduling systems
Click to hear Alli, our AI Scheduling Specialist
Ready to Transform Your Healthcare Operations?
See how our AI agents can address your specific challenges with a personalized demo.